What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
The email address you provided is not associated to any account. I couldn't also locate the form the you're referring to.
Please provide the form ID/URL or the link of the webpage where the form is embedded so that we can further assist you.
We have a guide that will help you make your form mobile responsive, here's the link: https://www.jotform.com/help/311-How-to-make-forms-mobile-responsive.
Hope that helps. Let us know if you need further assistance. Thank you.