What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I apply the encryption key to my forms?

    Asked by lkillion on December 26, 2016 at 04:00 PM

    Please walk me through applying encryption key. My screen says I have 50 forms, but I haven't seen the prompt to apply the key.  

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    JotForm Support

    Answered by Nik_C on December 26, 2016 at 05:12 PM

    Please check this guide on how to decrypt the encrypted form: https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them

    When you open your submission you should see this screen:

    Where you will have to insert the decryption key.

    If you face any problem please let us know.

    Thank you!