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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    If I have ran out of submissions for this month, will I be able to use my account again and the forms reset at the beginning of the next month?

    Asked by menaceclo on December 26, 2016 at 04:58 PM
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    JotForm Support

    Answered by liyam on December 26, 2016 at 05:35 PM

    Hello menaceclo,

    Yes, the submissions counter resets every first day of every month. As a free user, you are given 100 submissions per month. Reaching this limit will temporarily suspend the account and the forms in it until the beginning of the next month.

    However, it seems that your submissions counter has been restarted, unless there is another account which you are referring to.

    If you have questions, please let us know.

    Thanks