- fortedyAsked on December 26, 2016 at 06:31 PM
Please contact me as soon as possible to explain why our account has been downgraded and why we haven't been notified?
- JotForm SupportMike_GAnswered on December 26, 2016 at 08:06 PM
I would like to apologize, however, I have checked your account and I can verify that you are subscribed to one of our paid plans.
You should be able to also verify your subscription on your accounts page under billing section.