What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to prevent duplicated entries?

    Asked by marvs on December 27, 2016 at 01:15 AM

    How to show a different Confirmation message if i entered an existing entry? 

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    JotForm Developer

    Answered by Helen on December 27, 2016 at 02:02 AM


    Thank you for contacting us.

    You can prevent duplicated values for your field on your form. Follow these steps:

    1. You must add a "Text" field on Basic Field to your form and enter your message.

    2. Click Settings button on your field and select "Hide Field".

    3. Click "Conditions" at the top of the page.

    4. Select "Show/Hide" field.

    5. Enter these "Condition" properties.

    Everything works properly as you can see below video:

    Also, you can take advantage of our unique submission feature to block multiple submissions from one system of one IP address. Here is a guide to help you:  http://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form

    You can also use our unique question feature to prevent from submitting duplicate submissions. Example: You can set one of your forms question (like cell number or email address) to be a unique question. This will not allow a user to use the same cell number or email address to submit your form. Here is a guide to help you:  http://www.jotform.com/help/223-How-to-set-Form-Limits-Based-on-a-Unique-Question 

    If you have any questions or issue, feel free contact us.