What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why was my IP banned and the form disabled?

    Asked by Bas on May 23, 2012 at 02:10 PM

    Dear sirs,


    My IP was banned from your site. The forms on my website were also disabled. Could you tell me why, and what I can do to reverse this ban?


    Page URL:

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    Answered by gori-mathew on May 23, 2012 at 03:35 PM

    Hi Bas

    We apologize for the inconvenience caused. We have already removed your email from our bounce list, so it should be good to go. However, to avoid such problems from happening, please use "JotForm" and "noreply@jotform.com" as your form notification's sender name and address, respectively.

    You will need to contact your email provider and let them whitelist the following Jotforms IPs.

    Please lets know if this works out!