What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form not found error

    Asked by Joe1236 on December 27, 2016 at 08:46 AM

    Form not found problem

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    JotForm Support

    Answered by amy on December 27, 2016 at 09:05 AM


    We have a system which detects the phishing fields in Jotform and this system suspends the accounts and disables the forms if there are fields that include phishing. 

    I inspected your forms and found that your forms include some phishing fields. I would like to point out that our users cannot collect sensitive data according to the our terms of use. Because of this reason your account has been suspended automatically by our phishing system.

    I removed the password fields and activated your forms & account.

    If you need any other support, please inform us.

    Thank you for understanding.

    Kind Regards.