What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I get a message I don't understand - Email is in the bounce list

    Asked by mikelri on December 27, 2016 at 09:44 AM

    Hi, 

    What is the meaning for this message? How can I fix this?

    We recently were not able to email you because your email address "miquel1990@gmail.com" is in our bounce list.

    Thanks,

  • Profile Image
    JotForm Support

    Answered by Jan on December 27, 2016 at 10:10 AM

    If your email address is in the bounce list, you wouldn't be able to receive emails coming from us. It means that you wouldn't receive the email notifications and email reply from the support.

    I have removed your email address from the bounce list. Please check these guides:

    How-to-Remove-Your-Email-Address-from-Bounce-List
    How-to-Prevent-Email-Bouncing-Related-Issues

    If you have any questions, let us know. Thank you.