- oylAsked on December 27, 2016 at 10:03 AM
I have a form with a coupon code here: https://e-yoga.com/newsevents/e-yoga-total-transformation/
Coupon works on preview within Jotform but not on embed - it just hangs. Can you please help??
- JotForm SupportMikeAnswered on December 27, 2016 at 10:35 AM
It seems that your oembedded form is currently affected by wordpress restrictions. Please try to re-embed your form by following the next guide.
If you need any further assistance, please let us know.
- oylAnswered on December 27, 2016 at 10:40 AM
Hi thanks for the quick response. That was the way I embedded it originally. I have also just had a customer not be able to submit payment (IE not just coupon code problem)
I have now installed the Jotform plugin and embedded that way. Are you able to check if it is now working correctly?
- JotForm SupportMikeAnswered on December 27, 2016 at 11:07 AM
Now when the form is embedded with the JS code it should be working correctly.
We cannot check a payment submission on your live form. However, when I tried to use test credit card details, my data was sent to the Stripe and declined as it should.