- chelsieantosAsked on December 27, 2016 at 10:29 AM
- JotForm SupportNik_CAnswered on December 27, 2016 at 10:52 AM
To be able to decrypt your submission you have to have Encryption key that is created when form is encrypted for the first time. Then when you try to decrypt it will ask you to input the key.
You can find more information about how to do that here: https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them
If you have any additional questions please let us know.