- cashmymotorAsked on May 23, 2012 at 03:45 PM
I'm trying to setup an email notification for my form but it says that my email address is blocked.
- JotForm SupportGoldoAnswered on May 23, 2012 at 03:54 PM
I have removed firstname.lastname@example.org from the bounce list.
Below is the reason why it's blocked.
Reason(s) : 5.1.0 - Unknown address error 550-': invalid address'
- gori-mathewAnswered on May 23, 2012 at 03:58 PM
To avoid such problems from happening, please use "JotForm" and "email@example.com" as your form notification's sender name and address, respectively.
Please contact your service provider and ask them to add the following ip addresses shown on the link to their whitelist
I hope this helps