What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How long does it take to process an application for an account for a non-profit?

    Asked by JFedGMW on December 27, 2016 at 01:40 PM

    After completing the online form and submitting the 990 form, how long before I'll receive a confirming email with instructions for choosing a plan and entering credit card info?

  • Profile Image
    JotForm Support

    Answered by Mike on December 27, 2016 at 02:52 PM

    It usually takes less than 24 hours for application to be processed.

    If you need any further assistance, please let us know.