What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I had my submissions increased using some of the "Get More" promotions, but my form is still down?

    Asked by rejectx23yahoocom on December 27, 2016 at 03:05 PM
  • Profile Image
    JotForm Support

    Answered by Kevin_G on December 27, 2016 at 07:00 PM

    I have checked your account rejectx23yahoocom and I can see you have not completed the tasks on the "Get More" section yet. 

    In fact you have not created any form in your account so far, may be you created your form while you were logged into a guest account or while logged into a different account. Could you please share us the link to the form that does not load for you? 

    We will be glad to check why it does not load.