What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I suspend my account without having all my information deleted?

    Asked by pd12989 on December 27, 2016 at 03:18 PM
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    JotForm Support

    Answered by Kevin_G on December 27, 2016 at 07:46 PM

    If you will not be using your account you may simply disable your form so anyone with the link can submit it. 

    If you also want to download your data you will be able to do it by following this guide: How-to-export-all-of-your-data-at-once

    If you just stop using your account your data will not be deleted and it will be there once you log in again. 

    If you have any question, please let us know.