When will my submission limits be recalculated?

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    Asked on December 27, 2016 at 04:29 PM

    I went through the "get more" page to increase my limits to 170, but I'm still seeing the error message at 111 submissions. I need this to be resolved before tomorrow and I haven't been getting any assistance on this.

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    Answered on December 27, 2016 at 09:30 PM

    I can see you have opened another thread from an account that you had, I have already assisted to you on that thread and removed the over-limit status on your account, though the thread is private, here's the link to that thread: https://www.jotform.com/answers/1020034 

    Please check your account and forms, do note that the limits reset on the first day of each month. 

    If you have any question, let us know.