What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    When will my submission limits be recalculated?

    Asked by PursueTheClues on December 27, 2016 at 04:29 PM

    I went through the "get more" page to increase my limits to 170, but I'm still seeing the error message at 111 submissions. I need this to be resolved before tomorrow and I haven't been getting any assistance on this.

    Page URL:
    pursuetheclues.com/waiver

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    JotForm Support

    Answered by Kevin_G on December 27, 2016 at 09:30 PM

    I can see you have opened another thread from an account that you had, I have already assisted to you on that thread and removed the over-limit status on your account, though the thread is private, here's the link to that thread: https://www.jotform.com/answers/1020034 

    Please check your account and forms, do note that the limits reset on the first day of each month. 

    If you have any question, let us know.