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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Infusionsoft integration: The wizard scrolls to the bottom whenever a button is clicked or when a dropdown is selected.

    Asked by meridianuniversity on December 27, 2016 at 04:41 PM

    Hi,

     

    When editing integration settings for Infusionsoft, after every click, the scroll goes to the bottom and you have to scroll back up to the top to continue editing the settings. Would make the integration more usable for us if this was fixed. 

     

    Thanks!

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    JotForm Support

    Answered by Chriistian on December 27, 2016 at 10:22 PM

    I am currently investigating this issue. I will let you know once I am done checking. Regards.

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    Answered by meridianuniversity on December 27, 2016 at 10:27 PM

    Thanks for the update. Easiest way to see the issue would be to try matching fields with an infusionsoft account.

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    JotForm Support

    Answered by Chriistian on December 27, 2016 at 10:31 PM

    Thank you for reporting this issue to us. I was able to replicate the issue on my test form. Whenever I click the Add New Field button or match a field, the wizard scrolls to the bottom.

    I will forward this issue to our backend team for further investigation. We will let you know on this thread once the issue has been resolved.

     

    Cheers.