I'm having difficulty connecting my account to Stripe.

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    futurehomephoto
    Asked on December 27, 2016 at 05:13 PM

    Hello,

    I'm having difficulty connecting my account to Stripe.   Currently, we are in Live mode.  We are not getting a verified account response from  JotForm. Stripe account has been verified.  I am using the payment Wizard.  

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    Chriistian
    Answered on December 27, 2016 at 10:59 PM

    Based on your screenshot, it appears that the stripe account has not yet been connected. Please note that you will need to connect the account first before using the verify button. Once connected, the connect button should have a check mark and display as "Connected!", as seen in the image below:

    You can then click the verify button to verify the account.

    Please try connecting with the stripe account again, then click verify. Once you confirm that it is verified, click Continue to save the integration settings. Please see our guide here for further info: How to Integrate Stripe with your Form

    If the issue still persists, please let us know.
    Regards.