What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    why doe my forms take up so much space?

    Asked by mariedmd on May 23, 2012 at 04:37 PM

    all my images are being routed through dop box.  There should be no images housed/saved by jot form.  PLEASE ADVISE.  If images are being saved on jotform how do i change that?  how do i delete all the images.  thank you

     

    Marie Diaz

    DMD STUDIOS

    www.dmdstudios.net  |  www.dmdphotos.com  |  916.275.5559

    Page URL:
    http://form.jotform.com/form/12442250574

  • Profile Image

    Answered by gori-mathew on May 23, 2012 at 04:56 PM

     

    Yes, files needed to be saved on JotForm's servers first before getting delivered to your Dropbox account, hence, it will take up space on your JotForm account and your account can be easily  disabled due to OVERLIMIT.

    However, a good practice would be to delete submissions with huge files in order to keep your storage or Upgrade to Professional account for more space allocation (100GB)

    Lets know if you need further assistance.