- olesyanovikAsked on December 27, 2016 at 09:19 PM
Been with you guys for years and years now and had enough of not being able to easily offer multiple payment methods (stripe + paypal) on the same form.
The "work around" you offer is nonsense and absolutely horrid to implement.
We will be immediately switching over to Wufoo because they offer this.
Just wanted to let you know why you are losing a long time customer.
- JotForm SupportliyamAnswered on December 28, 2016 at 01:30 AM
I have to tell you, it is sad and very unfortunate to see one of our users go. One of the very reasons for JotForm's improvement is on the views shared by users like you. So on this regard, I find this to likewise be a heads-up for us, so we welcome your input and views over this matter. It is just sad that your message comes along with leaving us.
I will escalate this post so for the higher ups. Thanks for the information.
All the best.
- JotForm Support ManagerJeanetteAnswered on December 28, 2016 at 11:37 AM
Thank you for your honest feedback, Matt. It is very important for us to know the exact reason why a long time customer is leaving us.
I have opened a ticket and will talk with our devs to see if we can speed up this request as I know you are not the only one who would like that our forms integrate with more than one payment processor just like Wufoo already does.