- MariaWayeAsked on December 28, 2016 at 06:11 AM
Hello, in the forum threads sometimes I click on threads that have been moved so the user can be better assisted, for example there's a link like this, http://www.jotform.com/answers/793783 but when I click on it, I'm taken to my account. This has happened so many times and it made me feel left out of the discussion. How come I can't see the moved threads?
- AIDANAnswered on December 28, 2016 at 06:19 AM
Thank you for contacting us.
You are taken to your account page when you click on some questions (http://www.jotform.com/answers/793783 for example), because those links point to questions that are marked as "Private" so only their authors and the Support Team can see them and interact with them.
Please let us know if you have more questions. We'll be happy to help.