What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why are my forms disabled?

    Asked by haffi2902 on December 28, 2016 at 12:29 PM

    Why are my forms disabled?


    They are marked enabled but are disabled.

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    JotForm Support

    Answered by Jan on December 28, 2016 at 01:05 PM

    Your account is currently suspended. It was suspended automatically by our phishing detector tool because you have fields that are asking for password. You are not allowed to collect login credentials here in JotForm. Please check our terms of use.

    We need to delete the password field so that we can re-activate the form. Let us know if that is okay with you. We'll wait for your response. Thank you.