I cannot see the form in my webiste when previewing it

  • raptoradmin
    Asked on December 28, 2016 at 2:35 PM

    I can see the form in the Muse editing area but when I preview the site in a browser it doesn't load the form into the page, just a blank section where it should be. I can see that the form is counting my previews against the 1000 views but I cannot even see the form.

     

    What should I do?

  • BJoanna
    Replied on December 28, 2016 at 3:06 PM

    Did you followed the steps provided inside of this guide: 

    https://www.jotform.com/help/99-Adding-a-form-to-Adobe-Muse 

    If not please try it. If your from is still not shown you can try to re-embed your form with iFrame code. Inside of this guide you can find how to get iFrame code of your form:

    https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    If that also does not resolve your issue, please provide us URL of your webpage so that we can inspect it.

    Hope this will help. Let us know if you need further assistance.