What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do you count form views?

    Asked by apachesales on December 28, 2016 at 07:46 PM

    Something is wrong with your records. You are telling me that "I have exceeded the number of form views for your account. FREE accounts are given 1,000 form views per month". This fact is not possible becouse, your control panel or dashboard account indicates only 6 submision since the opening on december 25, 2016.
    Please, can you explain me Why? and How do you count form views?

    Thanks,

    Jose

    Screenshot
  • Profile Image
    JotForm Support

    Answered by Welvin on December 28, 2016 at 11:06 PM

    Form Views limit is different from the monthly submissions limit. Form view is counted when someone viewed your form, using its direct URL or when embedded to your website.

    This guide should help you understand how the form views limit works: https://www.jotform.com/help/355-Form-View-Limits-What-is-it-all-about

    Let us know if you have any further questions.