How do you count form views?

  • apachesales
    Asked on December 28, 2016 at 7:46 PM

    Something is wrong with your records. You are telling me that "I have exceeded the number of form views for your account. FREE accounts are given 1,000 form views per month". This fact is not possible becouse, your control panel or dashboard account indicates only 6 submision since the opening on december 25, 2016.
    Please, can you explain me Why? and How do you count form views?

    Thanks,

    Jose

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  • Welvin Support Team Lead
    Replied on December 28, 2016 at 11:06 PM

    Form Views limit is different from the monthly submissions limit. Form view is counted when someone viewed your form, using its direct URL or when embedded to your website.

    This guide should help you understand how the form views limit works: https://www.jotform.com/help/355-Form-View-Limits-What-is-it-all-about. 

    Let us know if you have any further questions.