What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Submit button not responding

    Asked by petrinolismanos on December 28, 2016 at 09:25 PM

    I am trying to test the form but when I fill in the blanks and I press the button to submit the form then the button changes to Please wait... and stays there.

    Is there any problem with your server or something else?


    Thanks in advance.

    Manos Petrinolis

    Page URL:

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    JotForm Support

    Answered by John_Benson on December 29, 2016 at 12:11 AM

    Hi Manos,

    I did a test submission on your direct form link and I was not able to replicate the issue. The submission was a success. See image below:

    The website URL you provided has no form. Please provide the website URL again. I would like to test it out.

    Please try this, re-embed your form using iFrame method. Here's a guide: Getting-the-form-iFrame-code. Hope it works. Let us know how it goes.

    Thank you.