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paulblakephotoAsked on December 28, 2016 at 10:15 PM
Hi,
Do you offer a prepaid service?
I'd like to pay for one month now and one month in a few months time.
I'd be getting about 200-500 submissions per month so I think the bronze pack would be best suited.
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John_BensonReplied on December 29, 2016 at 12:58 AM
Hello,
Unfortunately, prepaid service is not possible to use as a payment. However, you can downgrade your account manually anytime you wishes. Here's a guide: https://www.jotform.com/help/341-How-to-Downgrade-Subscription-Back-to-Free-Account.
Also, Bronze plan would be the best for your 200-500 submissions per month. Here's a guide how to upgrade: https://www.jotform.com/help/331-How-to-Upgrade-My-Account.
Let us know if you need further assistance.
Thank you.
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paulblakephotoReplied on December 29, 2016 at 5:45 PMIf I downgrade after 1 month will I get the remaining 11 months refunded?
Paul Blake Photographer
www.paulblakephotographer.com
0425 883 950
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Jeanette JotForm SupportReplied on December 29, 2016 at 11:05 PM
If you plan to use Jotform for only 1 month, it is better to pay the monthly subscrption and then cancel it before the next automatic charge is applied.