What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can I arrange billing only for one month at a time?

    Asked by paulblakephoto on December 28, 2016 at 10:15 PM



    Do you offer a prepaid service?

    I'd like to pay for one month now and one month in a few months time.

    I'd be getting about 200-500 submissions per month so I think the bronze pack would be best suited.

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    JotForm Support

    Answered by John_Benson on December 29, 2016 at 12:58 AM


    Unfortunately, prepaid service is not possible to use as a payment. However, you can downgrade your account manually anytime you wishes. Here's a guide: https://www.jotform.com/help/341-How-to-Downgrade-Subscription-Back-to-Free-Account.

    Also, Bronze plan would be the best for your 200-500 submissions per month. Here's a guide how to upgrade: https://www.jotform.com/help/331-How-to-Upgrade-My-Account.

    Let us know if you need further assistance.

    Thank you.

  • Profile Image

    Answered by paulblakephoto on December 29, 2016 at 05:45 PM
    If I downgrade after 1 month will I get the remaining 11 months refunded?
    Paul Blake Photographer
    0425 883 950
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    JotForm Support Manager

    Answered by Jeanette on December 29, 2016 at 11:05 PM

    If you plan to use Jotform for only 1 month, it is better to pay the monthly subscrption and then cancel it before the next automatic charge is applied.