What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form doesn't seem to be working

    Asked by oxjam on December 29, 2016 at 04:35 AM

    Hi I have a form published but when people use it, they keep saying it's not working, have I done something wrong?  

    It's a very important form as it's for booking in traders for a large charity event

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    JotForm Support

    Answered by Nik_C on December 29, 2016 at 05:02 AM

    I tested your form and I didn't see any errors:

    But maybe there is a problem in how the form is embedded. Could you please share the URL where your form is embedded so we can have a closer look.

    We'll wait for your response.

    thank you!