- MarketFreshAsked on December 29, 2016 at 08:43 AM
or Order form: https://www.jotform.us/form/63188318259162
They are not going into spam, it appears the system is not sending the email notification at all. When I test to email@example.com all is well.Page URL:
- JotForm SupportamyAnswered on December 29, 2016 at 09:23 AM
Your e-mail address firstname.lastname@example.org was in our bounce list. You can see its reason from the screenshot which I shared with you below.
I removed your e-mail address from the bounce list. Please test it again. Also you can manually removed it by following this user guide.
The most effective way to prevent the bounce issues to setup SMTP. You can also read our another user guide that is about How to Prevent Email Bouncing Related Issues.
If your problem persists, please inform us.