What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I cannot receive notificationsAsked by MarketFresh on December 29, 2016 at 08:43 AM
or Order form: https://www.jotform.us/form/63188318259162
They are not going into spam, it appears the system is not sending the email notification at all. When I test to email@example.com all is well.
Your e-mail address firstname.lastname@example.org was in our bounce list. You can see its reason from the screenshot which I shared with you below.
I removed your e-mail address from the bounce list. Please test it again. Also you can manually removed it by following this user guide.
The most effective way to prevent the bounce issues to setup SMTP. You can also read our another user guide that is about How to Prevent Email Bouncing Related Issues.
If your problem persists, please inform us.