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Why my account is over quota?Asked by dou78 on December 29, 2016 at 10:01 AM
Hello, I have an over quota message. I thought that I could delete some submissions and though be able to have new submissions again. I know that it would be better to upgrade my licence but those over quota avec very temporary unfortunatly. We are a small non profit organization trying to have abandonned cats and dogs adopted and we know by experience that after christmas, we won't have that much success )-:
So should I delete more submissions or that won't work ?
Thank you for your help
I checked your account, the submissions limit you can not decrease, it is a total of monthly submissions you can receive. So that counter will reset each first of the month. Deleting of submissions will not decrease that number.
Did you check our non-profit discount we offer, we have some good deals on our pricing:
For your convenience, I decreased your limit, but please be mindful that we can do this only once.
So I would advise you to check our non-profit and upgrade your plan to avoid this problem in future.
Please let us know if you have any further questions.