What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why do I need to join with XVerify?

    Asked by XenaWilliams on December 29, 2016 at 10:32 AM


    The last question I asked, the response is really confusing, please help me to understand.

    Do I need to register with XVerify? I am based in the UK not US. Can use one of my business emails, hello@egotistichair.com.

    I really need a solution asap

    Thanks for your understanding



    Answered by Mike_G


    I would like to apologize for any inconvenience. I would suggest you try to verify and double check the API key you entered in the widget's wizard. Also, please make sure you add jotform.com as a trusted domain under your Xverify's My Account tab.

    Then, update the widget in your form and make a test.

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    Answered by Boris on December 29, 2016 at 11:24 AM

    Yes, if you want to use the service of Xverify to verify email addresses being entered on your JotForm form, you must register for an account with Xverify:


    They are a separate service from us, but you can use their services within your JotForm form in order to check whether the email address being entered actually exists. Once you have an account with them, all you need to use their service within a JotForm form is to:

    1. Add jotform.com as an authorized domain within Xverify:


    2. Add the Xverify widget to your form:


    3. Configure the widget inside JotForm with the API key of your Xverify account:


    Please let us know if you need any further assistance.