What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I clean up my submissions storage?

    Asked by EMKInstitute on December 29, 2016 at 11:01 AM


    Is there a way to cleanup or download the submissions so that I can reclaim the storage space?


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    JotForm Support

    Answered by AIDAN on December 29, 2016 at 11:45 AM

    Hi, thank you for contacting us.

    We offer the possibility to download form submissions as Excel sheets, CSV and PDF files. Please follow our tutorial on how to achieve that here: https://www.jotform.com/help/73-How-to-Download-Form-Submissions-as-Excel-CSV-PDF

    After you download your submissions, you may delete your form submission data by following this tutorial: https://www.jotform.com/help/377-How-to-Delete-Form-Submission-Data

    Please note that we do not store form submission data, so if you delete them there is no way on our end to restore them. Please exercise extreme caution about this data.

    If you need further assistance please let us know. We'll be happy to help. Thank you.