What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How to avoid "https" protocol to be added by default to the link in custom thank you page?

    Asked by imatosyan on December 29, 2016 at 05:09 PM


    I am trying to make a dynamic Thank You Page Url for our forms which will depend on url of form page is placed. 

    Use case:
    we have product pages, each has same jotform submission form. After form is filled we need to bring user to exact same page and add to url some parametrs so ather things are triggered.

    I use Get Form Page URL Widget to get te form page URL, than I place it to Thank you page builder, option Redirect to external page, it look like this      {clickTo7}?status=1&param1={param1}

    After saving it looks correctly, but after loading settings again it changes it to     https://{clickTo7}?status=1&param1={param1}

    Then obviously, after submitting the form it does not work, because it redirects to    https://http//www.mydomain.com?status=1&param1={param1}

    How to ask JotForm to not add the protocol to URL of External link if missing.

    Thank you in advance,



  • Profile Image
    JotForm Support

    Answered by Kevin_G on December 29, 2016 at 09:24 PM

    I have checked this and I can see what you're referring to, when using the thank you wizard it adds by default the "https://" and I have also tried using conditions and seems like the same happens, it also adds the "https://" by default, so the full link needs to be provided if it is needed to redirect to a different page. 

    I will forward this thread to our second level in order to request to remove this so the https protocol is not added by default to the link and it can work the way as you're looking for. 

    We will let you know as soon as we get updates regarding this. 

  • Profile Image
    JotForm Developer

    Answered by erhan on February 07, 2017 at 06:32 AM


    Thank you for your feedback. We have just fixed the issue. 


  • Profile Image

    Answered by imatosyan on February 28, 2017 at 11:07 AM

    Hello Erhan,

    Thanks for info.

    I have just tested it and it does not work as expected.

    To thank you page I put url:      {clickTo7}?status=1&param1={param1}

    But at the end I get redirected to: https://http//www.mydomain.com?status=1&param1={param1}

    If there is no protocol in URL it puts there https by default.

    I even tried to make a new form, it behave the same.

    Thank you in advance for the fix,



  • Profile Image
    JotForm Support

    Answered by Kevin_G on February 28, 2017 at 12:17 PM

    Thank you for your report Ivan. 

    I have checked this and noticed the same than you, I will let the developer know about it and will update you as soon as possible. 


  • Profile Image
    JotForm Developer

    Answered by erhan on March 28, 2017 at 10:06 AM

    Hello again,

    Sorry for the last time. This issue has been fixed permanently.