Why I am always listed on your block list?

  • David Kale
    Asked on December 29, 2016 at 8:16 PM

    This makes the second time I have found my email listed above on your blocked list. WHY!!!

  • Welvin Support Team Lead
    Replied on December 30, 2016 at 3:01 AM

    This will happen when the delivery of the form email fails to your email address in many cases. To avoid getting this problem, make sure to whitelist Jotform.com domain as a whole and add noreply@jotform.com to your safe sender list.

    Please check this guide for more details on the bounce emails: https://www.jotform.com/help/208-How-to-Prevent-Email-Bouncing-Related-Issues