Are the account limits per month? or lifetime?

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    Asked on December 29, 2016 at 10:08 PM

    I have a free account. I see that I am permitted to:

    create 5 forms

    Receive 100 submissions

    Accept 1,000 views

    and accept 10 payments.


    Are these numbers per month or lifetime?

    For example, may I receive 100 forms in January, and then 100 forms in February?

    Or, do I have to upgrade after receiving the first 100 forms even if I do not receive more than 100 forms per month?


    I hope this makes sense.

  • Profile Image
    Answered on December 30, 2016 at 04:10 AM


    Your 100 submissions and 1.000 form views limits are monthly and these are reset at the beginning of every month. But you cannot create any form if you have already had 5 forms or your old submissions are deleted to receive the new ones if you have already reached 500 limit of storage submissions.

    Also you should clean your upload space if your uploads are over 100 MB. Because your create form, upload space and submission storage limits are total. So we can say create form, upload space and submission storage limits are lifetime as long as you are in free plan. 

    You can display the monthly and total limits from this link

    I hope these informations help with you. 

    If you need further assistance, please don't hesitate to ask.

    Thank you. 

  • Profile Image
    Answered on December 30, 2016 at 12:45 PM
    Thanks so much for that clarification. So as long as I clean up and delete
    old submissions before my storage reaches the limit, then I will always be
    able to receives new submission up to 100 per month.
  • Profile Image
    Answered on December 30, 2016 at 01:05 PM