What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Some custom Html code not showing on form anymore

    Asked by CMRImarcomms on December 29, 2016 at 10:35 PM

    Hi,

    The field that has been created with custom HTML is no longer showing on the form.

    It has been showing on the form until now.

    Are you able to advise how we can fix?

     

    Thank you!

    Page URL:
    https://form.jotform.co/CMRImarcomms/brief

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    JotForm Support

    Answered by Ian on December 30, 2016 at 12:06 AM

    Due to security concerns regarding cross-site scripting issues, HTML tags or any other script codes are not allowed in multiple areas on the form, and in your case on the TEXT field options.

    We would suggest you to replace those HTML fields with the actual "Text Box field" from the Basic Field category on left panel

    Let us know if you still face any issue.