My new tab in Facebook containing the form won't display on mobile app

  • shadoodoomi
    Asked on December 30, 2016 at 3:48 AM

    Why New tab not display in mobile app

  • Helen
    Replied on December 30, 2016 at 4:59 AM

    Hi,

    Thank you for contacting us.

    I could not understand your question clearly. Please provide us more detail about your issue. If you attach a screenshot, it will be helpful to us.

    We will be waiting for your response and glad to solve your issue.

  • Welvin Support Team Lead
    Replied on December 30, 2016 at 5:25 AM

    Facebook Page Tab apps are not yet supported on mobile devices. This is Facebook's restriction, not ours. If you want to access the Page tab on mobile devices, you should use a third-party app provider. We have a few suggestions that you can use, please find them on this guide:

    https://www.jotform.com/help/82-Adding-Form-to-Facebook-Custom-iFrame-App-