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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I tried V4 Beta and now our account says it's the FREE version

    Asked by devjot on December 30, 2016 at 12:15 PM

    (This is duplicate submissions from an earlier post which has already received a response.  There is additional of the original ongoing issue  info here, though)


    I tried V4 Beta and now our account says it's the FREE version, with only 10 payments allowed.  We're expecting many online gifts tonight and tomorrow.  Please respond ASAP.

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    JotForm Support

    Answered by Welvin on December 30, 2016 at 03:25 PM

    My colleague is currently assigned in your other thread. Your concern will be addressed there. Here's the link: https://www.jotform.com/answers/1022203