What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Interested in 9.95 p/month plan

    Asked by Kate on May 24, 2012 at 10:28 AM

    Hello,

     I'm very interested in purchasing one of your plans for my website. However, I do have a question.

    - I see that the lot of space is 1GB or 100GB, is this monthly or is their a way I retrive the information and delete it when I'm done to open more space in storage. (Example: I'd like to use the file upload form to allow customers to upload images. If i retrive the images from the possible storage will it clear space.)

  • Profile Image
    JotForm Support

    Answered by mliz on May 24, 2012 at 10:38 AM

    Thank you for the interest in JotForm.

    The upload space is fixed and does not reset on a monthly basis once you reach the limits you can download and save the uploaded files in your local drive and then you can free up space by deleting the submissions with the attached files.

    If you have further questions let us know.

    Cheers!