What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can my membership levels have flexible payment amounts?

    Asked by schooner on December 30, 2016 at 05:06 PM

     Using a donation rather than selling form caused the PayPal payment to say Donation, confusing the client.  See form I created.  Is there a better way?  I have not published it.

    Page URL:
    https://form.jotform.com/32005664457150

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    JotForm Support

    Answered by BJoanna on December 31, 2016 at 02:42 AM

    It seems that you were able to resolve your issue. I saw that insisted of donation you have select User Defined Amount as payment option. 

    This way Donation is not shown on PayPal checkout page.

    If you want to sell subscriptions with custom amount you can also check this guide to see how it can be done: https://www.jotform.com/help/166-How-to-Setup-a-Recurring-Payment-Option 

    Feel free to contact us if you have any other questions.