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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    email alerts

    Asked by ABSTERiT on May 24, 2012 at 12:17 PM

    Hi there. 1st of all let me say that this is a fabulous service regarding form building.

     

    I have created a few forms and added a couple of email addresses to receive alerts but they dont seem to be working.

    The email addresses for Kezzascakes form is enquiries@kezzascakes.co.uk and enquiries@abster-it.com (me)

    Page URL:
    http://form.jotformeu.com/form/21344460288352

  • Profile Image
    JotForm Support

    Answered by Goldo on May 24, 2012 at 12:27 PM

    Please try to set the Notification Sender E-mail to: noreply@jotform.com

    You can also contact your email provider and let them whitelist the following Jotform IPs.

    188.138.116.138
    107.20.173.204
    174.34.57.218
    174.34.57.216
    174.34.57.214
    174.34.57.219
    208.117.50.251
    85.25.117.56

  • Profile Image

    Answered by ABSTERiT on May 24, 2012 at 01:03 PM
    The email test works fine. Just on one occasion the email didn’t go through. I have added noreply@jotform.com to the recipient list.

    Kindest regards

    Adam
    Project Manager
    CSCS Card holder

    Drive your business with
    Logo_Small for email footer
    Automated Business Solutions and
    Technical Engineering Research in IT

    www.abster-it.com


    Contact me direct on
    Mobile: 0757 210 4261
    Twitter: @absterit
    BBM: 22819BOC
    FreeIndex: FreeIndex Profile

    For Websites - Website development request form
    For CCTV - CCTV installation request form



    Footer

    This email (and any attachment) is confidential, may be legally privileged and is intended solely for the use of the individual or entity to whom it is addressed. If you are not the intended recipient please do not disclose, copy or take any action in reliance on it. If you received this message in error please tell us by reply and delete all copies including the original on your system. Whilst we have taken reasonable precautions to ensure that any attachment to this e-mail has been swept for viruses, we cannot accept liability for any damage sustained as a result of software viruses and would advise that you carry out your own virus checks before opening any attachment.

  • Profile Image
    JotForm Support

    Answered by Goldo on May 24, 2012 at 01:12 PM

    Hi Adam, please let us know if you still are having the issue.

    By the way, you can have multiple email address in one Notification. You simply need to separate them with a comma, so the recipient email field looks like this: ex1@jotform.com, ex2@jotform.com

    Let us know.

  • Profile Image

    Answered by ABSTERiT on May 24, 2012 at 01:18 PM
    Thanks ever so much we believe its working fine for the moment.

    Adam
    Project Manager
    CSCS Card holder

    Drive your business with
    Logo_Small for email footer
    Automated Business Solutions and
    Technical Engineering Research in IT

    www.abster-it.com


    Contact me direct on
    Mobile: 0757 210 4261
    Twitter: @absterit
    BBM: 22819BOC
    FreeIndex: FreeIndex Profile

    For Websites - Website development request form
    For CCTV - CCTV installation request form



    Footer

    This email (and any attachment) is confidential, may be legally privileged and is intended solely for the use of the individual or entity to whom it is addressed. If you are not the intended recipient please do not disclose, copy or take any action in reliance on it. If you received this message in error please tell us by reply and delete all copies including the original on your system. Whilst we have taken reasonable precautions to ensure that any attachment to this e-mail has been swept for viruses, we cannot accept liability for any damage sustained as a result of software viruses and would advise that you carry out your own virus checks before opening any attachment.