- Simon BonannoAsked on December 30, 2016 at 10:21 PM
- JotForm SupportliyamAnswered on December 31, 2016 at 08:42 AM
We have a monthly subscription, annual, and bi-annual subscription.
When paying either by Paypal or credit card, the subscription is on auto-renewal. Meaning there is no need for you to do anything if you want to continue your subscription. You can cancel your subscription anytime.
If you wish to make payment via wire transfer, postal order, or cheque, the required subscription is for at least 1-year. We do not offer a monthly subscription for this method of payment.
When cancelling prior to renewal we give two options, we can immediately transfer the subscription which will yield you a prorated refund, or we can cancel on the period end. Meaning you can tell us to end the subscription without renewal anymore.
When cancelling a paid subscription, you are downgraded to free status. You can still make use of your forms but you are within the limits available under the account status.
You can check out the pricing page on this link for more information: https://www.jotform.com/pricing
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