What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can I keep all my forms if I upgrade?

    Asked by Dreamon on December 30, 2016 at 11:58 PM

    I have more than 25 forms which is the limit for bronze. I created them before you made the rule about only 5 for free but that we can keep the ones we have. If I upgrade to Bronze now, can I still keep all my forms?

  • Profile Image
    JotForm Support

    Answered by Aury on December 31, 2016 at 11:54 AM

    Hello,

    I checked your account and there are 49 forms, those are grandfathered, that means you may keep them all, if you upgrade the account to Bronze plan, nothing will change but the feature limits: submissions, available space, form views, you may keep those 49 forms, however, when you should try to add new forms, you will be asked to upgrade the account, since Bronze plan allows 25 forms.

    If you have additional questions, please let us know.