I'm having a hard time accepting my payment. My card keeps getting declined for whatever reason.

  • mccaskill89
    Asked on December 31, 2016 at 2:13 AM

    I wanted to make sure it wasn't on my end. Every time I go to check out with the promotion you have going on for $9.50 a month my card gets declined. 

  • Aurora JotForm Support
    Replied on December 31, 2016 at 12:00 PM

    Hello,

    Actually the Special rate is offered on Annual subscriptions, not to monthly plans:

    Im having a hard time accepting my payment Screenshot 20

    I hope this information helps.