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I didn't receive payment on paypal, can you tell me what is the problem?Asked by Mimzys on December 31, 2016 at 05:09 AM
my client fill the form and order service from my site but I didn't receive that payment on my paypal account.
Can you tell me what is the problem?
Here is the link of the form
I only 1 submission existing on your form https://www.jotform.com/62633944563361 so far. And it was not a completed payment.
I suggest you also review our user guide about Incomplete Payments submission here
Hope this help. Let us know if you need further assistance.