What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Secure SSL Submissions

    Asked by Lori Clapper on May 24, 2012 at 01:00 PM

    My account states that we have used 10 of 10 Secure SSL Submissions. What is that? Why can I not view the submissions? I thought we had basic submissions.


    Thank you.

    Lori Clapper

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    Answered by cpsmlaw on May 24, 2012 at 01:14 PM

    I have read the other comments regarding Secure SSL submissions. I have looked and we do not and did not set up the account with an https:// . Where can we read the SSL submissions that were supposedly submitted. I went through the 85 messages we had that were non-ssl to see if maybe they were mixed within, but nothing.

    Please help....

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    Answered by gori-mathew on May 24, 2012 at 01:18 PM

    Hi Lori

    You are on Free account and have quota allocation of 100 normal submissions, 10 SSL submission and 10 Payment forms whichever gets exhausted first.

    I checked your account and found you have exausted your SSL form submission quota of 10 and therefore your forms will be disabled. Please upgrade your account to Premium to enjoy more quota allocation.

    To learn more on SSL submissions, kindly check the following link


    To change to non-SSL Submissions; You don't edit anything on the form, you need to change your embed links to use non-secure URLs

    e.g http://form.jotform.com instead of https://secure.jotform.com 

    Hope this helps you to understand it more on how it works.