What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    form is not displaying how its showed in the preview

    Asked by danblock on December 31, 2016 at 04:02 PM

    I have been messing with the builder for hours and it does not display how it should.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Mike_G on January 01, 2017 at 03:33 AM

    Below is how your form looks like in Mozilla Firefox.

    And to my understanding, you are trying to make the "E-mail" and "Vehicle Model" field's sides aligned with the other fields, is that correct?

    Can you try to add the following CSS codes to your form to see if that fixes your issue?

    li#id_8, li#id_11 {

        padding: 5px !important;


    The form should look like the same in the image below in your website after adding the CSS codes above.

    Please follow the instructions on how you can inject CSS codes to your form in this guide: https://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes

    However, if, in any case, this is not what you're aiming to achieve with your form, please feel free to further describe your concern to us so we can find the necessary fix to it. 

    Also, if you think it will also help you better describe what you're trying to achieve by giving us screenshots, please do so and follow the instructions found in the guide (thread) below to learn how to post screenshots in the support forums.


    Thank you.