What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What has happened to the JotForm interface?

    Asked by JettBoat on December 31, 2016 at 06:01 PM

    It appears that the entire JotForm interface has changed. I have learned one system and now it has changed.

    Also, some of my form labels have also changed.

    "(No Nicknames)" has been changed to "(no "nicknames")"  What did I do to cause this?

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    JotForm Support

    Answered by BJoanna on January 01, 2017 at 07:36 AM

    I assume that you are using our new interface Version 4. Please note that V4 is still in beta. You can still use our old interface Version 3. You can switch your Form Builder to V3 on settings page of your account.

    Regarding your issue with quote, I have inspected your form https://www.jotform.com/63106069269156, but I was not able to see mentioned issue. Please provide us ID of the form you are having issues with and name or a screenshot of the field you are having issue with. Most likely this issue is related to V4 and you should be able to set it correctly in V3.

    Let us know if you need further assistance.