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  • Profile Image

    Problem with a number field in form

    Asked by Barbera on December 31, 2016 at 09:03 PM

    Hi there,

    I'm having trouble with a field in one of my forms. The form is "BF Breakthrough Session Embed" 

    In the field under subheading "Marketing Mastery", the question that reads, "If so, how many people on your email list?" .... I can't get any numbers to populate the field.

    Thank you in advance for your assistance with this. 

    Page URL:
    https://form.jotform.com/63576828947173

  • Profile Image
    JotForm Support

    Answered by BJoanna on January 01, 2017 at 08:55 AM

    Are you unable to enter number inside of mentioned field? 

    I have tested your form in multiple browser, but I was not able to replicate mentioned issue. I was able to fill your field "If so, how many people on your email list?" without any issue. 

    If seems that you were able to resolve your issue. 

    If not please tell us which device and browser are you using. In case that your form is embedded, please provide us URL of your webpage so that we can test your form there. 

    Let us know if you need further assistance. 

  • Profile Image

    Answered by Barbera on January 01, 2017 at 12:45 PM
    Thank you for your super quick response, especially during the holidays!
    I'm able to type in 3 digits now, but I need to be able to type 5 or 6
    digits (ideally, unlimited)
    Here's the URL that it's embedded into. Apologies in advance for the
    auto-play video (you can stop it):
    http://www.schedulewithbarb.com/
    Warmly,
    *Barbera Aimes Coaching*
    www.BarberaAimes.com
    (303) 953-0556
    SKYPE: barbera.aimes
    www.facebook.com/BarbAimes
    ...
  • Profile Image
    JotForm Support

    Answered by Ian on January 01, 2017 at 07:52 PM

    It appears that you were able to resolve the issue by yourself. I checked the form and the field in question was accepting more than 3 digits

    Let us know if you need further assistance. 

  • Profile Image

    Answered by Barbera on January 01, 2017 at 11:45 PM
    Hmmmm.... It wasn't working and now it is. So I guess the problem is
    resolved.
    Thank you for your help!
    Warmly,
    *Barbera Aimes Coaching*
    www.BarberaAimes.com
    (303) 953-0556
    SKYPE: barbera.aimes
    www.facebook.com/BarbAimes
    ...