- WBFSAsked on January 01, 2017 at 09:30 AM
On a new form, the email function will not permit me to edit and look at the email. When I click edit it takes me to the form preview and will not display the current email for me to edit.
- JotForm Supportashwin_dAnswered on January 01, 2017 at 01:07 PM
I'm sorry for the trouble caused to you.
Do you mean to say that when you click on the edit button of email alert, it shows form in preview mode. I did test this issue in your form and I am unable to replicate it. It shows the email alert window correctly. Please check the screenshot below:
Do you only have problem with this particular form or the issue is with all your forms? I would suggest you to please clear your browser cache and see if that solves your problem. The following guide should helps you how to clear browser cache: http://www.wikihow.com/Clear-Your-Browser's-Cache
Hope this helps.
Do get back to us if the issue persists.