What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Autosuspended account due to non compliant form

    Asked by pobe on January 01, 2017 at 10:54 AM
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    JotForm Support

    Answered by AIDAN on January 01, 2017 at 02:00 PM

    Hi, thank you for contacting us.

    I examined your account and found that it is autosuspended by our systems, because you have a form by the name "Sara Casting" and ID 70004310362134 that is collecting passwords, in violation of our terms of use.

    For more information please see sections "Phishing" and "Collecting Sensitive Information" in our terms of use page: https://www.jotform.com/help/8-Terms-of-Use

    We can examine your account again for reactivation once your forms comply with our terms of use.

    If you have more questions or need further assistance, please let us know. Thank you.