What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Widget: Form Calculation - Support?

    Asked by CowichanFolkGuild on January 01, 2017 at 08:21 PM

    We're using the "Form Calculation" widget in order to have auto-calculated values on the form based on the state of other fields. This works really well.

    However, the Form Calculation field itself continues to be editable on the form, rather than read-only.

    I can't see where to contact the developer of this widget. How do we get support and provide feedback to widget developers?

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    JotForm Support

    Answered by owen on January 02, 2017 at 03:03 AM

    Hi,

    Hi I checked this form of yours and I can see the widget field is indeed editable. It should actually be set to read-only by default but you can do it manually as well. Please see how you can do it:

    1. Click the 3 dots on the widget:

    2. Click Options:

    3. Enable the "Result field is read only" option as shown in the screenshot. 

    I will let the related team know about this issue. Thank you for reporting it. 

    Please contact us again if you need any further assistance.